This Privacy Policy explains what information CivilCouplesCounseling (civilcouplescounseling.com, "we", "us") collects, how we use it, and the choices you have. CivilCouplesCounseling is an independent directory that connects couples with independent counselors and mediators.
Information we collect
- Information you give us. When introduction requests are open and you send one, we collect your name, mobile number, the city you choose, the kind of support you are looking for, and whether you agree to receive text messages about your request. Please don't send us health details or a description of your situation: we don't need them to make an introduction, and the provider you speak with will ask what they need directly.
- Technical information. Like any website, our hosting provider receives standard technical information when you load a page, such as your IP address, browser type and the page requested. This site does not use advertising trackers or third-party analytics scripts.
How we use it
We use your information to pass your request to one independent counselor serving your area so they can contact you, to send the text messages you agreed to, to keep a record of requests, to prevent spam and misuse, and to meet our legal obligations.
Who we share it with
We share your name, number, city and the kind of support you asked about with one independent counselor. That provider is a separate practice and handles your information under its own policies and professional rules. We also use service providers that host this site and store requests; they may use your information only to provide those services to us. We may disclose information if the law requires it. We never share your request with your employer.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Text messages
If you agree to texts, we may text you about your request. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help. Agreeing to texts is optional and is not a condition of getting an introduction.
Your California privacy rights
If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to know what personal information we collect, use and disclose; to request a copy of it; to ask us to correct or delete it; and to opt out of its sale or sharing (we do neither). We will not discriminate against you for using these rights. You can also use an authorized agent to make a request for you. We will need to confirm your identity before acting on a request.
Residents of other states
Residents of Nevada, Idaho, Washington and Arkansas may contact us with the same kinds of requests, and we will respond as their state's law requires. We do not sell personal information.
How long we keep information
We keep request records for as long as we need them to make the introduction, handle follow-up questions, and meet our legal and accounting obligations. You can ask us to delete yours at any time (see below).
Children
This site is meant for adults looking for support for themselves. We do not knowingly collect information from children under 16.
Making a privacy request
Email williamtemple@gmail.com with "Privacy request" in the subject line. Tell us which right you want to use and the phone number you gave us, so we can find your request.
Changes
If we change this policy we will update the date at the top of this page.